First, consider how you can tackle those common complaints. Although you shouldn't give so much weight to rude and abusive reviews, if the exact problem keeps coming up and continues to be a problem, it's likely to affect far more people than people who complain on the Internet. You can prevent bad reviews from being posted online by fixing the issue promptly.

Erase bad reviews

It's easy enough ask the site to remove the review! However, removing negative reviews is not as simple as it appears. The problem is that, as per Section 230 of the Communications Decency Act Websites don't have any responsibility for what users post.

Whatever you do, do not hire anybody who promises to remove content from review sites for you. Companies that promise to remove content from review sites are probably trying to rip you off. A lot of people find out that after they've paid for fight fake reviews, the content is still appearing, and they are forced to pay again.

Review websites generally have very strict guidelines (usually stated in their Terms of Service) for removing content. Most often, the review needs to be personally offensive or profane in order for a site to be willing to remove the review. If you can prove that the author of the content is a business competitor or someone against whom you're fighting in a lawsuit, or is a fake reviewer, the website will likely remove the content.

However, be aware that the decision to delete negative reviews is an individual decision and that the website makes the ultimate decision. There is therefore no assurance that the site that you are reviewing will be in agreement with you on the appropriateness of the review. Reviews that sound calm and reasonable are extremely difficult to remove regardless of how outrageously incorrect they might be.

If you have a website that you'd like to take down content from, the expectations you set and strategies will have to be adjusted. Below are some methods for a handful of specific popular review sites:

Angie's List  

Angie's List won't remove any review in the event that it doesn't meet the following conditions:

The person who posted it seeks to have it removed.

The review outlines the issue which is being resolved by a Complaint Resolution.

Angie's List confirms that the review was fraudulently published.

Your best option is to contact the reviewer that was dissatisfied and work together to resolve the issue.

Surprisingly, Angie's List users will remove negative reviews of businesses who make efforts to rectify the issue. In fact this is the best method of removing negative online reviews from Angie's List. It's also possible to regain customers that were lost by making the reviewer feel satisfied.

Insider Pages

To remove a bad review on your company's Insider Pages site, you'll be required to confirm that you've registered for the position. You will need to create an account first. Then, browse the site with your company's name. Once you've reached the page of your company then click on the "Claim Business” link.

After you have verified your account details, you may report a review as "abuse" simply by visiting the review and clicking the "Report Abuse” button. Insider Pages employees will scrutinize the review and decide if it is not in compliance with the company's Terms of Service. Insider Pages will remove the review if it does not comply with its Terms of Service. Review will be deleted if it does not. It is not possible to challenge the decision of the website. It is for this reason to look at alternative ways to deal with the negative review removal.

Insider Pages offers business owners the ability to respond to reviews. Doing so is a great way to not only address the problem of the unhappy customer and also demonstrate to potential customers that you are an expert who is concerned about your customers' satisfaction. Click "View/Update Your Profile" to respond. Then you need to click "Respond to Reviews" at bottom of page. After you're done with your response, click "Update Response" to save it. But, you aren't able to respond to reviews written by members of burybadreviews.